At Blue Ridge Computer, we are committed to maintaining the trust and confidence of our visitors to our website. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

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Information We Collect

Information You Provide to Us:

• Personal details you choose to share when registering for our services (e.g., name, contact details).

• Feedback and correspondence when you contact us.

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Information We Collect Automatically:

• We collect internet, electronic activity, and other information automatically from your device and website use, such as IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and clickstream data.

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Information from Third Parties:

• We may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you.

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How We Use Your Information

• To provide, maintain, and improve our services, including to operate certain features and functionality of our services.

• To communicate with you, provide you with updates and other information relating to our website, provide information that you request, respond to comments and questions, and otherwise provide customer support.

• For marketing purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest.

• To send you alerts, communications, or newsletters, which you can opt-out of at any time.

• To understand and analyze how you use our services and develop new products, services, features, and functionality.

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Use of Microsoft Clarity and Google Analytics

• Microsoft Clarity: We use Microsoft Clarity to understand visitor behavior on our site to enhance product and service development. Your data may be used for analytics, site optimization, and tailored advertising. For more, visit the Microsoft Privacy Statement.

• Google Analytics: Helps us understand how visitors engage with our website. Google may use collected data to contextualize and personalize ads of its own advertising network. Privacy practices are outlined at Google's Privacy & Terms.

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Sharing Your Information

• We do not sell your personal information. However, we may share your information with third-party service providers who perform services on our behalf, including marketing, analytics, customer service, and data processing. These third parties are prohibited from using your personal information for any purpose other than to provide these services to us.

• We may also share your information if we are required to do so by law or if you violate our Terms of Service.

Your Privacy Rights

• In accordance with the CCPA, you have the right to request access to the personal data we collect from you, and request that we delete your personal data.

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International Transfers

• We may transfer, process, and store your information in countries other than your own, where data protection and privacy regulations may not offer the same level of protection as in your jurisdiction.

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Data Retention

• We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy.

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Changes to This Privacy Policy

• We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

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Contact Us

If you have any questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint, please contact us.